patient experience

Elijahwordsmith.com | U.S. Healthcare Business: An Unsustainable Model

U.S. Healthcare Business: An Unsustainable Model

“If it doesn’t make cents, then it doesn’t make sense.” You’d probably be surprised to hear this phrase from someone in a lab coat wouldn’t you?  Of course you would. This is because we (humans) expect the medical industry has our best interest and health in mind.  Is this always the case? Well let’s see …

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Elijahwordsmith.com | Patient Experience: 4 Strategies to Future-Proof Your Success

Patient Experience: 4 Strategies to Future-Proof Your Success

*This content was written by Andresa Araujo, healthcare content writer based in Brazil.  Connect with her on LinkedIn also! Patient experience (PX) refers to the group of interactions that patients have with the healthcare ecosystem. It includes not only medical appointments in general, but also the communication process. What feelings and impressions do they have?  …

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